The banking industry has always seemed to be one of the most developed and willing to invest in new technologies.
It's no wonder that artificial intelligence has quickly become one of the technical pillars on which the entire modern financial market is built.
Artificial Intelligence (AI) is fast evolving as the go-to technology for companies across the world to personalise experience for individuals. The technology itself is getting better and smarter day by day, allowing more and newer industries to adopt the AI for various applications. Banking sector is becoming one of the first adopters of AI. And just like other segments, banks are exploring and implementing the technology in various ways.
The rudimentary applications AI include bring smarter voicebots & chat-bots for customer service, personalising services for individuals, and even placing an AI robot for self-service at banks. Beyond these basic applications, banks can implement the technology for bringing in more efficiency to their back-office and even reduce fraud and security risks.
Application of AI and ML (machine learning) to different functions within the banking industry has enabled them to offer a far more personalised and efficient customer service.
By achieving that, banks have also been able to gain better insights into their customers’ preference and expectations from the bank. Accordingly, automation of back-end workflows has shown better outcomes. According to various industry reports, more than 36% of large financial institutions are already investing in such technologies, and close to 70% are planning to in the near future. IQSOFT offers IT Consulting, Firewall & UTM in Bank, WiFi HotSpot System, Network Security in metro cities like New Delhi, NCR, Mumbai, Bengaluru, Kolkata, Hyderabad and Chennai.
A fast and reliable WiFi network with uninterrupted wireless coverage over the entire Bank is just a starting point to satisfy clients. Improve your business and attract new customers by offering WiFi in your Bank, send specials based on customer interests, put the latest credit promotions, offer new credit programs , collect guest surveys.
Track your customer’s behaviors, analyse the demographics and habits of your clients, display location-based ads or fully-featured Email marketing campaigns that target customers by age, gender and interest. With our innovative secured AI based gateway controller, we provide a complete secured WiFi solutions to banking sector. With this superfast WiFi technology consumers using digital channels only increasing, many banks are embarking on large scale digital transformation projects aimed at enhancing the customer experience.
Leading banks are investing heavily in digital technology, improving how customers use online, mobile and other digital platforms to access banking services. Banking is a competitive market, and differentiating the consumer experience is becoming increasingly difficult. Digital delivery now goes beyond just mobile banking apps – without back-office improvements, current technologies will eventually fail to deliver the experiences that are expected by consumers.
A focus on the customer experience is key. Banks need to place customers in the center of business operations – with full consideration of the end-to-end experience, from awareness right through to purchase and referrals.
As the industry’s first roaming and onboarding solution that unifies enterprise and mobile network experiences, automatically transitions cellular devices to enterprise networks – effectively eliminating gaps in cellular coverage.
There is nothing more frustrating than an overly complicated implementation process. Ensure connecting to the WiFi is simple, branded and fast.
Understand how customers interact with your banks and optimize your layout to increase the frequency and decency of visits.
Use data collected to create personalized marketing campaigns and send out relevant messaging to segmented demographic groups.
Redirect visitors to an app URL, Create a promotional video encouraging the download of the mobile app or send download links via Email marketing.
We offer a highly reliable platform that is securely cloud hosted platform with fully secured authentication simple procedures.
Adjust your opening hours to match footfall passing your venue and increase staffing capabilities.
With us we provide true resiliency and flexibility for 24/7 network access at multi-gigabit speeds – even during maintenance or unplanned outages.
Advanced RF optimization and machine learning deliver service assurance, intelligent power management savings for sticky client resolution.
With Radius AAA user and guest encryption authentication process uses role-based access control to isolate and segment traffic.
Manage APs, switches and SD-WAN gateways through a single pane of glass.
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