Build Loyalty by Giving Your Hotel Guests with NextGen Tech
Guest satisfaction and loyalty are top priorities for you. Achieving those goals includes delivering a strong, consistent WiFi experience. Consider the number of smartphones, tablets, and laptops that are used by guests who check-in to your hotel each day . Whether on vacation or on business, hotel guests expect to connect, stream, watch, download, work, and play without complication and without limit. To meet that high-speed WiFi demand, hotels are turning to IQSOFT for a one-stop answer: an easy-to-use, reliable, and affordable WiFi infrastructure without the cost and complexity that often comes from larger wireless vendors.
Wi-Fi 6 (802.11ax) Solutions: the New Generation of Wireless
- 6th Gen - 802.11ax is the 6th generation of Wi-Fi, and will be known simply as “Wi-Fi 6”
- 4x Capacity - The new standard will have quadruple the capacity for more devices than 802.11ac
- IoT Optimized - Wi-Fi 6 supports flexible channel sizes and resource units that allow operators to offer more efficient IoT support
The new generation of Wi-Fi technology, Wi-Fi 6, offers a paradigm shift at the network edge: not just faster speeds as in previous generation changes, but a shift to high-efficiency Wi-Fi for substantially improved capacity, better coverage and reduced network congestion, using key technologies such OFDMA and Uplink and Downlink MU-MIMO.
Why is Wi-Fi 6 important to your network?
Wi-Fi network usage continues to grow therefore capacity must grow too. Wi-Fi 6 ensures that high demand networks can cope with the onslaught of corporate, guests, BYOD, and IoT devices that flood every organization today. With increased emphasis on network efficiency over capacity, Wi-Fi 6 is protecting bandwidth through traffic optimization and prioritization, instead of simply throwing more capacity at the problem, which let’s face it, the more bandwidth you put out there, the more that will be consumed so a different thinking is needed. Wi-Fi 6 takes a much more intelligent approach to the sustainability and longevity of your mobility infrastructure.
Wi-Fi Heatmap & Analysis Report
An Intelligent WiFi heatmap is a map of wireless signal coverage and strength. Typically, a WiFi heatmap shows a real map of a room, floor, or even a building layout by a graphical representation of a wireless signal to find dead zones and make adjustments to achieve the desired coverage. Our domain expert team use intelligent WiFi heatmap software fully automates the process of mapping WiFi coverage. The purpose of creating a WiFi heatmap is to obtain accurate information about the quality of coverage of a WiFi network. WiFi coverage is affected by many different factors, including:
- WiFi Access Points
- Other WiFi networks Availibility
- Physical obstacles
- RF interference
- Router configuration
- Optical Path Visualization
- Intelligent Mapping
- Performance Analysis
- Plan more accurately
- Signal Strength
- Signal to Noise Ration (SNR)
- Channel Overlap
- Network Health
- Associated Access Points
- Capacity Health
- Channel Bandwidth
- Channel Coverage
- Data Rate
- Interference/Noise
- Number of APs
- Packet Loss
- Throughput
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When guests log on to the WiFi network, they are taken to a landing page that the business can fill with whatever they wish. Hotels could use this page to advertise facilities and promotions they have to guests.
Social media referrals
By providing free WiFi, customers can “check-in” to the hotel on social media, giving the hotel free advertisement to the customers’ friends. It also could encourage them to share photos of the hotel on their social media platforms. This could result in good word of mouth and a bigger customer base.
A secure, performant and agile IT infrastructure powers your business to deliver your applications and data across the enterprise. An infrastructure must be designed to flex and scale as business needs change, whilst at the same time being secure and easy to manage; delivering the highest levels of security without compromising the user experience, however they are connected.
IQSOFT specialises in the design and delivery of solutions, from the network including Local (LAN), Wide (WAN) and Wireless (WiFi) through to the applications and compute infrastructure whether onsite, on-premise or in the cloud.
Prioritized users, applications and devices
Offering Guest WiFi is not just a major bonus for your end users in terms of experience, it also allows you to balance your wireless network in a way that ensures reliable access for your guests. When you add Guest Network Services to your wireless solution package, you are going to get a wireless network design that prioritizes your users, applications and devices based on your unique needs. In the hospitality industry, you may have multiple point of sale systems, IoT devices that control things like environment, smart lock technology and laundry services, business centers, conference rooms, smart TVs and a whole other host of WiFi reliant devices and services, and thats not including those of your guests! Creating a wireless network that supports all of these devices is crucial and adding guest network services is an important step in optimizing your network.
Increase Network Security
Your guests expect your WiFi to be FAST, SECURED & RELIABLE. They don’t care how, they just want it to work. What they also want, is for the connection to be secured. With all of the recent security breaches and data hacks in recent years, consumers are more aware than ever of where and how they share their personal information. When they are on vacation, traveling for work or just enjoying a day at the salon, the last thing they want to worry about it the safety of their information. By adding Guest WiFi services to your wireless network solution, you create greater opportunities for securing your network. Role-based access control allows you to segment you users and grant different permissions to the users connecting to your network. Essentially, you create swim lanes for your users and can assign different permissions to each. By complicating your network, you make it more difficult for hackers to target the private information you have stored in your database.
Customizable Splash Pages/Login Portal
Everyone knows, Content is King. If you want to promote your brand image and attract and retain new guests, you must seize every opportunity to create and present branded content. With Guest WiFi services from IQSOFT Dashboard System that allows you to customize splash pages for your Captive Portal. The easy-to-use customizing tool allows you to choose a background image or upload your own. Add logos, content and choose how your users sign in to your network. This custom interface is easy to setup and will do wonders for your brand consistency and seriously impress your guests.
Captive Portal Analytics
While the end user experience is paramount, captive portal offers a lot to your team as well. With Guest Network Services from IQSOFT dashboard, you will get access to the guest analytics dashboard, which gathers data about your users and presents them in easy-to-read charts. See how your marketing efforts change over time and get valuable insight into customer demographics to help inform future campaigns and customer attraction strategies. Upload your own terms and conditions to the splash page to let your guest’s know what information you will be collecting and how it will be used and allow them to opt out of data storage on the captive portal interface so that you are conscientious of your guest’s right to privacy and avoid issues down the road.
In addition to captive portal retail analytics, you'll also get real-time insight into the health of your wireless network. We will upload your floor plans to your dashboard and integrate heat-map technology so that you can check on the status of your network, identify issues, and see where the majority of your guests are accessing the network.
Enhanced Intelligence Secured System for Guests
Guests Satisfaction
This speaks for itself. The goal of your hospitality business is to delight your guests and create repeat customers. Booking sites play heavily into decision making nowadays when people are planning trips or choosing hospitality services, and more and more WiFi connectivity is becoming a standard of quality for how a business is measured. Having a wireless network design tailored to the hospitality industry and outfitted for your specific space will give you the edge over your competitors and create post worthy moments for your guests. With Guest Network WiFi services from IQSOFT you are going to get the fast, reliable and secure WiFi solution that will impress your guests and keep them coming back.
NextGen Gateway Controller
IQSOFT helps you to design and customise as per your exact requirement with world's leading Gateway Controllers. The main features are as below-
- Cloud based Controller
- Guests High Speed Internet Access Portal
- Conference Room Scheduler
- Service Engine Gateway
- Management & Reporting Gateway
- Load Balancing, Security & Reliability
- Bandwidth Management Access Gateways
- Multiple Quality of Service (QoS) Policies
NextGen Access Points
IQSOFT provides complete solutions with industry's converged wired and wireless enterprise networks. The main features are as below-
- Cloud Based Access Points
- PoE
- Indoor & Outdoor
- Dual Band AX
- Wave2
- Multi Gigabit
- High Throughput
- Maximum Concurrent Users
- Compatible with Conference Halls
- Controller Based
Stronger Signal, Ubiquitous Coverage & Heavy Concurrent Users
Every hotel, motel, and resort is different. At IQSOFT we know that, and we aim to give you the solution you need. We do that by using cutting edge technology that allows visibility into each unique hospitality environment. We are able to map out a plan for success and, when we implement Dual Band, PoE, Wav2, AX Access Points with indoor and outdoor solutions we’re providing you the best possible coverage and your guests the best possible experience.